Essential Client Management Skills in Property Management

As a property manager, your clients are your first priority (albeit not your only one!). Keeping your clients happy and maintaining a great relationship will reap benefits for your property management business. Happy clients keep business coming, not to mention they build your reputation and can lead to excellent referrals and references. What are the essential client management skills you need...

Communication 101: Skills for Handling Resident Disputes

As a property manager, you work as a mediator between property owners and tenants, and need highly developed interpersonal skills to represent each party’s interests as well as your own. The ability to communicate clearly, to assert your needs and desires, and to say “No” with confidence, are hallmarks of a successful business leader. Mastering effective interpersonal communication takes...

Communicating With Tenants

When you think about your tenants and the way that your property management business runs: do you think that your rental experience is going smoothly or does it seem like you’re always dealing with one headache after another? When you manage and rent properties, you know that you need certain things to be in place so that everything goes smoothly. Communicating with tenants is one important task...

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