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Work OrderS
Work Order Management Software for Rentals
Streamlining your work orders won't just save you time. It'll end up saving you a lot of money in the long run.
⭐⭐⭐⭐⭐ 4.9/5, 667 reviews
Accept tenant maintenance requests
Choose all your required fields, get photo attachments, and receive notifications. Best of all - keep them all organized, searchable, assignable, billable, printable - enjoyable.
Fully customize your pipeline to match your workflows
Everyone's business is different. When you receive work orders, you'll choose your default pipeline stage, then every other subsequent one until your work order is completed.
Assign work orders to maintenance personnel and managers
Knowing who has ownership for a particular work order is critical to ensure it's not overlooked. That's why you can assign them to outside vendors or other managers within your company. Outside vendors can even update the work order; add comments and photos.
Keep the conversation going within the work order
Every work order becomes a chat thread between all parties involved. You have control over the visibility of your messages, even being internal notes. Tenants, managers and even vendors - everyone can collaborate.
Attach documents and photos
What's a maintenance request without an accompanying photo? Have your tenants submit requests with photos to expedite the process.
Documents
You can associate unlimited documents with a work order. And later, when you need to retrieve them, they'll be right back where you left them.
Photos
Being able to share photos when discussing a work order is pretty critical to communicate the issue. Make it a standard.
Hear what our customers have to say
Since 2009, thousands of property managers have trusted RentPost to simplify their work.
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“Everything we want from a receivables management standpoint is perfect!”
Charles Michaux / Cedar Creek Mobile Home Park -
“I can manage pre-leases while new housing options are still in the development stage.”
Chase Lawrence / CollegeTown Properties -
“Thanks - you guys are amazingly responsive... that is worth it's weight in gold.”
CJ Williams / RedDoor Property Group, LLC -
“RentPost combined the transparency my tenants and I need with a well-organized interface.”
David Black / Onyx Property Management -
“After migrating to RentPost, the hours we spent collecting rent took a nosedive.”
Jim Flannery / Four Athens -
“The software is so user friendly and easy to use, I love it!”
Kelly Garber / GJC Real Estate Group -
“I feel so much more in control now. I wish I had found rentpost sooner.”
Lisa McWorther / Landcome Rentals -
“You guys rock!”
Matthew Tortoriello / Yellow Brick Property -
“Wow am I glad I found you guys, love the way everything works!”
Thomas Grady / South Hampton Properties
Keep track of expenses
Work orders often come with associated costs. Tracking what work was done for these expenses simplifies accounting and makes your life easier.
Invited owners can see these as well within their account, eliminating routine questions about owner statements.
Frequently Asked Questions
How can property managers track maintenance requests with RentPost?
RentPost gives property managers a centralized dashboard to track maintenance requests from submission to completion. Managers can monitor request status, assign tasks, review updates, and manage conversations without switching between tools.
Can tenants submit maintenance requests with photos and documents?
Tenants can submit detailed maintenance requests with photo attachments and supporting documents to help maintenance teams identify issues faster and reduce back-and-forth communication.
How does RentPost improve communication during maintenance work?
Every work order becomes a shared communication thread where tenants, property managers, maintenance staff, and vendors can exchange updates, comments, and files in real time.
What workflow customization options are available in RentPost?
RentPost allows property managers to create custom work order pipelines that match their internal maintenance workflows, approval stages, and repair processes.
How does vendor assignment work in RentPost?
Property managers can assign work orders to external vendors or internal maintenance teams while giving them controlled access to update job progress, upload photos, and add notes directly inside the platform.
Can RentPost help manage maintenance records and documentation?
RentPost stores maintenance related documents, invoices, repair photos, and communication history alongside each work order for easier record keeping and future reference.
How does RentPost help reduce maintenance management costs?
RentPost improves maintenance efficiency by centralizing communication, automating request tracking, organizing repair workflows, and helping managers monitor maintenance related expenses and vendor activity.