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free 30-day trial
After 30 days, subscribe to Pro and continue enjoying all of RentPost’s features for $29 + $1/unit per month - no contracts, no B.S.
How it Works
Begin by adding your colleagues, so you can work together. Then add or import your properties. Invite owners to follow along.
Collect applications and screen applicants
Invite accepted applicants as
tenants to their new rental
New tenants
Pay rent online, Submit maintance request, etc
users Invite everyone to participate
Tenants
Invite your tenants and give them their own portal with access to all of their rental details, payment history and more. Tenants can:
-
Pay rent online with credit card or bank account. - Submit and communicate on maintenance requests.
- Send messages to management.
Applicants
Invite rental applicants to complete lease applications online through a fully customizable lease application.
- Get credit and background check screening reports.
- Allow applicants to add all their information, other signers and occupants.
- Convert applicants into active tenants while maintaining all their information.
Owners
Keep your owners informed with their own access to their properties and financial details. Owners can:
- See and download generated owner's statements.
- View their properties, tenants and payment history.
- Get reports on revenue and expenses, management fees and distributions.
- Communicate with management through messaging.
Managers
Invite other colleagues to help manage your properties. Everyone has the latest information - no more yelling down the hall to Suzy.
- Collaborate together on tenant
- Assign tasks and todos for each other.
- Get details into actions taken by other colleagues.
- Access to all other management features.
Maintenance Personnel
Invite your maintenance staff to help manage all aspects of your maintenance operations. Maintenance can:
- Limited access to collaborate and manage work orders.
- Ability to see basic property and tenant information to communicate with tenants on maintenance requests.
- Assign work orders, attach photos, documents, associate expenses and more.
Vendors
Have outside vendors? You can assign specific work orders to them directly. Vendors can:
- View all the details of a work order, including attached photos.
- Add comments and details regarding the issue.
- Update the status within your customized workflow.
integrations Integrate with thousands of apps.
Whether you're just getting started, or running a seasoned management company - integrating your management operations into your other favorite services eliminates double-entry and tedious tasks.
support When you need help we're here for you
Unlimited support is included with every Pro subscription - as it should be.
Live Chat Support
Chat with RentPost agents in real time using our live chat feature.
Phone Support
Sometimes chat isn't cutting it. That's okay, we're available by phone as well.
Help Center
Access getting started and how-to guides, frequently asked questions, videos, and much more.
Data Import
Forget the data-entry hassle with getting started. Use our import template to import all your units, tenants, and leases.
Training
While RentPost is very user-friendly and you can probably figure out 95% of things, we offer free training sessions for the rest.
Frequently Asked Questions
How do I pay RentPost?
RentPost payments are recurring on your renewal date. You have your choice of paying by ACH or credit card (Visa, MC, Disc, AMEX). Invoiced payments may be made only for one-year contracts. For details on setting up invoicing, contact us.
Can I upgrade or downgrade my Pro subscription?
Absolutely, you can upgrade or downgrade your Pro subscription at any time from within your RentPost account. Just add or remove units as needed.
How can I get all my data set up in my account?
We have Excel templates that you can download and use to import all your current unit and tenant lease information. We also offer free onboarding and training for every new account, including help importing your existing data.
How do I cancel my account?
While we'd be heart-struck to have you leave, you are welcome to cancel your account at any time, no questions asked. Cancellations can be done from the billing page within your RentPost account.
Is my data and information safe?
Security is taken very seriously at RentPost! RentPost is fully PCI-DSS compliant, data is sent over encrypted connections, and your data is always encrypted with a 256-bit encryption key. All sensitive information such as bank accounts and credit cards is stored in a separate environment with intrusion monitoring and full redundant power and data backup.
What methods of payment can tenants use?
Tenants can use any US based bank account or Credit Card (Visa, Mastercard, Discover, or American Express).
How much does RentPost's Payshift payment processing cost?
There is a processing fee of $1.50 that is charged to the tenant when making an ACH (e-check) payment and 2.99% (3.59% for AMEX) for credit card payments.
What is included in tenant screening reports and how much are they?
Two different reports are available, a Basic and Premium report. Basic (credit, criminal, most wanted, sex offender, and terrorist) is available for $29. Premium (credit, criminal, most wanted, sex offender, terrorist, identity and eviction) is available for $39. These can be paid for by applicants or your company.
Does it cost anything to setup online rent collection?
No, setup for Payshift (online payments) is completely free for everyone.
Can I collect rent into multiple bank accounts?
Yes, you can collect rent into as many bank accounts as you would like. Just note that all account must be setup for Payshift payments.
Will I lose my data if I cancel my account?
RentPost does NOT believe in holding YOUR data hostage, ever! It's your data and you will always have access to it, even if your account is canceled.
What happens if I need support?
RentPost online support is available 7 days a week for your convenience. If you have any issues whatsoever, send us a message and we will get right back with you. Email us at hello@rentpost.com or send us a message from the "Support" tab inside your account.