Frequently Asked Questions

RentPost is a property management software designed for property managers and landlords to streamline their operations, including online payments, maintenance requests, tenant screening, and accounting.

It simplifies the management of rental properties by providing a user-friendly interface and various integrated features.

RentPost ensures secure online rent collection through PCI-DSS compliance and 256-bit encryption for data transmission. Sensitive information like bank accounts and credit cards is stored in a separate environment, ensuring robust security measures are in place.

RentPost offers comprehensive support for tenants, including an online portal where they can pay rent, submit maintenance requests, and communicate directly with management. This portal enhances tenant engagement and simplifies communication.

Yes, RentPost can manage multiple lease periods for different tenants. This feature allows property managers to oversee various leases simultaneously, accommodating diverse tenant needs and schedules.

The work order management system in RentPost allows tenants to submit maintenance requests through their portal. Property managers can track these requests, assign tasks to maintenance staff, and communicate updates directly within the platform. Learn how RentPost, property management software works.

The intelligent advanced payment system of RentPost benefits users by automating payment reminders and processing. This reduces late payments and enhances cash flow management for property managers.

Yes, users can upgrade or downgrade their plan at any time from within their RentPost account.

Users can cancel their account at any time through the billing page within their RentPost account.

No, users will always have access to their data, even if they cancel their account.

Yes, RentPost offers discounts for annual subscriptions, allowing users to save on their overall costs compared to monthly billing.

RentPost has one plan, priced at $29 plus $1 per unit per month, so you pay for the units you manage. Add or remove units as needed; for more than 1,000 units, contact us for volume pricing. Find the pricing and plans of RentPost.

There are no higher plans. RentPost has one plan, with every feature, unlimited support and the open GraphQL API included at $29 plus $1 per unit per month. Tenant screening reports and online payment processing fees are charged separately.

RentPost provides a free 30-day trial for new users to explore its features without any commitment. After the trial, subscribe to RentPost Pro at $29 plus $1 per unit per month.

There are no hidden fees in RentPost's pricing plans. Users pay a straightforward fee based on their unit count without unexpected charges.

RentPost's pricing is competitive with other property management systems, offering a clear structure of $29 plus $1 per unit monthly. This model is designed to be transparent without hidden fees.

Unique features of RentPost include its robust work order management system and integrated communication tools that allow seamless interaction between tenants and property managers.

RentPost is designed for user-friendliness, with intuitive navigation that simplifies property management tasks compared to other systems that may have steeper learning curves. Learn how our rental accounting software is the right option for you.

While RentPost offers customization options, some limitations exist regarding the extent of modifications available within the software compared to fully customizable platforms.

RentPost differentiates itself with user-friendly features, including online payments, maintenance requests, and comprehensive tenant communication tools. It also emphasizes trust accounting and offers unlimited owner accounts, making it suitable for both small landlords and large property managers.

Main features of RentPost include online rent collection, tenant screening, work order management, accounting and reporting, and a dedicated tenant portal for communication and maintenance requests. It also supports multiple property types, including residential and commercial.

RentPost is suitable for both small landlords and large property managers. Its flexible pricing structure and comprehensive features cater to various management needs, making it accessible for users with different scales of operation.

RentPost connects to other software through its open GraphQL API, which you can use to streamline operations and eliminate double-entry tasks. If you're moving from another system, our import templates and free onboarding help bring your existing data over.

RentPost offers a pricing plan starting at $29 plus $1 per unit per month, with no long-term contracts. A free 30-day trial is available for new users to explore its features before committing.

To integrate RentPost, connect your existing software through RentPost's open GraphQL API. Specific steps vary based on the software being integrated.

The Help Center has getting started and how-to guides for RentPost itself. For questions about the open GraphQL API, contact our support team by live chat or phone, 7 days a week.

RentPost has no built-in connections to other property management software. To connect another system, build on RentPost's open GraphQL API; to move from another system, our team helps import your existing data during free onboarding. For questions about a specific product, contact support.

RentPost's open GraphQL API gives you access to your account data, so you can build the connection your workflow needs.

It depends on what you're connecting. A connection built on RentPost's open GraphQL API takes as long as your developer needs to build it, depending on the systems involved and the data you want to sync.

Pros of using RentPost include its user-friendly interface, robust feature set for tenant management, and strong customer support.

Cons may include limited customization options compared to more complex systems and potential compatibility issues with certain legacy software.

RentPost is competitive in pricing and offers unique features such as integrated tenant communication tools and a focus on trust accounting. Compared to others, it is particularly noted for its ease of use and straightforward setup process.

RentPost provides a dedicated tenant portal where tenants can pay rent online, submit maintenance requests, and communicate directly with property managers. This centralized communication helps streamline interactions.

Yes, RentPost can manage both residential and commercial properties. It is designed to accommodate various types of properties, including single-family homes, multi-family units, offices, and retail spaces.

RentPost offers extensive support for new users, including free onboarding sessions, live chat assistance, phone support, and access to a comprehensive Help Center filled with guides and tutorials for property managers, landlords, rental maintainance, and rental advices.