home-dollar-icon

Tenant Management

Tenant Management Software

RentPost gives property managers and landlords a complete tenant management system covering applications, screening, online payments, maintenance requests, communication, and lease tracking in one platform.

⭐⭐⭐⭐⭐ 4.9/5, 667 reviews

Key Features of RentPost’s Tenant Management Software

Online Tenant Portal With Full Self-Service Access

Each tenant gets their own RentPost portal where they can pay rent, review payment history, submit maintenance requests, send messages to management, and access any shared  doсuments (leases, contracts, etc.). This reduces inbound calls and emails by giving tenants direct access to everything they need without contacting the office.

Integrated Tenant Screening

RentPost partners with TransUnion to provide comprehensive tenant screening that includes background checks, credit reports, eviction history, and identity verification. Screening is initiated directly from the platform, and results are stored within the applicant profile for easy reference throughout the leasing decision process.

Online Rent Collection and Payment Tracking

Tenants pay rent online via ACH bank transfer or credit card through their portal. RentPost records every payment in real time, tracks outstanding balances, and generates aged receivables reports. Late fees are assessed automatically based on custom schedules, removing the need for manual follow-up on overdue accounts.

Maintenance Request Management

Tenants submit maintenance requests through their portal, and property managers receive them instantly within the work order system. Requests can be assigned to vendors or staff, tracked through to resolution, and communicated on directly within the platform, keeping the entire repair process organised and documented.

Automated Recurring Charges and Custom Billing

Beyond rent, managers can bill tenants for utilities, parking, trash fees, laundry, or any other charge on recurring or one-time schedules. All charges appear in the tenant ledger automatically, giving both managers and tenants a clear and accurate billing record without manual invoice creation.

Comprehensive Tenant Records and Document Storage

RentPost maintains detailed profiles for every tenant, including lease details, payment history, communication records, notes, tags, and stored documents. All information is accessible from a single tenant рrofile, making it easy to review history, рreрare for renewals, and resрond to tenant inquiries with сomрlete сontext.

Identity Report

Hear what our customers have to say

Founded in 2009, thousands of property managers have entrusted RentPost to simplify their lives.

I feel so much more in control now. I wish I had found rentpost sooner.
Landcome Rentals
I feel so much more in control now. I wish I had found rentpost sooner.
Lisa McWorther

/

Landcome Rentals
You guys rock!
Matthew Tortoriello

/

Yellow Brick Property
Wow am I glad I found you guys, love the way everything works!
Thomas Grady

/

South Hampton Properties
Thanks - you guys are amazingly responsive... that is worth it's weight in gold.
CJ Williams

/

RedDoor Property Group, LLC
The software is so user friendly and easy to use, I love it!
Kelly Garber

/

GJC Real Estate Group
I can manage pre-leases while new housing options are still in the development stage.
Chase Lawrence

/

CollegeTown Properties
RentPost combined the transparency my tenants and I need with a well-organized interface.
David Black

/

Onyx Property Management
After migrating to RentPost, the hours we spent collecting rent took a nosedive.
Jim Flannery

/

Four Athens
Frequently Asked Questions