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Tenant Management
Tenant Management Software
RentPost gives property managers and landlords a complete tenant management system covering applications, screening, online payments, maintenance requests, communication, and lease tracking in one platform.
⭐⭐⭐⭐⭐ 4.9/5, 667 reviews
Key Features of RentPost’s Tenant Management Software
Online Tenant Portal With Full Self-Service Access
Each tenant gets their own RentPost portal where they can pay rent, review payment history, submit maintenance requests, send messages to management, and access any shared documents (leases, contracts, etc.). This reduces inbound calls and emails by giving tenants direct access to everything they need without contacting the office.
Integrated Tenant Screening
RentPost partners with TransUnion to provide comprehensive tenant screening that includes background checks, credit reports, eviction history, and identity verification. Screening is initiated directly from the platform, and results are stored within the applicant profile for easy reference throughout the leasing decision process.
Online Rent Collection and Payment Tracking
Tenants pay rent online via ACH bank transfer or credit card through their portal. RentPost records every payment in real time, tracks outstanding balances, and generates aged receivables reports. Late fees are assessed automatically based on custom schedules, removing the need for manual follow-up on overdue accounts.
Maintenance Request Management
Tenants submit maintenance requests through their portal, and property managers receive them instantly within the work order system. Requests can be assigned to vendors or staff, tracked through to resolution, and communicated on directly within the platform, keeping the entire repair process organised and documented.
Automated Recurring Charges and Custom Billing
Beyond rent, managers can bill tenants for utilities, parking, trash fees, laundry, or any other charge on recurring or one-time schedules. All charges appear in the tenant ledger automatically, giving both managers and tenants a clear and accurate billing record without manual invoice creation.
Comprehensive Tenant Records and Document Storage
RentPost maintains detailed profiles for every tenant, including lease details, payment history, communication records, notes, tags, and stored documents. All information is accessible from a single tenant profile, making it easy to review history, prepare for renewals, and respond to tenant inquiries with complete context.
Hear what our customers have to say
Since 2009, thousands of property managers have trusted RentPost to simplify their work.
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“Everything we want from a receivables management standpoint is perfect!”
Charles Michaux / Cedar Creek Mobile Home Park -
“I can manage pre-leases while new housing options are still in the development stage.”
Chase Lawrence / CollegeTown Properties -
“Thanks - you guys are amazingly responsive... that is worth it's weight in gold.”
CJ Williams / RedDoor Property Group, LLC -
“RentPost combined the transparency my tenants and I need with a well-organized interface.”
David Black / Onyx Property Management -
“After migrating to RentPost, the hours we spent collecting rent took a nosedive.”
Jim Flannery / Four Athens -
“The software is so user friendly and easy to use, I love it!”
Kelly Garber / GJC Real Estate Group -
“I feel so much more in control now. I wish I had found rentpost sooner.”
Lisa McWorther / Landcome Rentals -
“You guys rock!”
Matthew Tortoriello / Yellow Brick Property -
“Wow am I glad I found you guys, love the way everything works!”
Thomas Grady / South Hampton Properties
Frequently Asked Questions
How does tenant management software help property managers and landlords?
Tenant management software centralises every aspect of the tenant relationship in one system. It handles applications, screening, lease tracking, rent collection, maintenance requests, billing, and communication. This eliminates scattered records, reduces manual data entry, and gives property managers instant access to accurate tenant information across their entire portfolio.
What property management tasks can RentPost automate for landlords and property managers?
RentPost automates rent collection, late fee assessment, recurring charge billing, maintenance request routing, owner distribution calculations, management fee processing, task reminders, and financial report generation. These automations work across all property types supported by the platform, reducing the manual workload for both independent landlords and professional management companies.
How does RentPost automate rent collection, recurring charges, and late fee assessments?
RentPost generates monthly rent charges automatically on your defined schedule. Tenants pay online and payments are recorded in real time. Custom late fee schedules apply automatically when payments are overdue. Recurring charges for items like utilities or parking fees are billed on set intervals without requiring manual input from the property manager each period.
How does RentPost help automate maintenance request tracking and work order workflows?
Tenants submit requests through their portal and RentPost logs them instantly as work orders. Managers assign work orders to vendors or staff, set priorities, and track progress through the platform. Automated notifications update tenants and managers at each stage, removing the need for manual follow up calls or emails during the repair process.
Can RentPost automate leasing workflows from rental applications to tenant move-ins?
Yes. RentPost supports online application collection, integrated tenant screening, and direct portal invitations for accepted applicants. This creates a connected workflow from initial inquiry through move in, reducing the manual handoffs between stages and giving managers a clear record of every step taken during the leasing process for each new tenant.
How does RentPost reduce manual work by centralizing accounting, communication, leasing, and maintenance management?
RentPost consolidates accounting, tenant communication, leasing workflows, maintenance tracking, document storage, and task management into one platform. Property managers handle everything from a single dashboard rather than switching between spreadsheets, email, and separate tools. This eliminates duplicate data entry, reduces errors, and gives every stakeholder real time access to accurate information.