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PROPERTY MANAGEMENT
Property Management Maintenance Software
RentPost streamlines maintenance request management from tenant submission to work order resolution, keeping property managers, vendors, and tenants connected in one organised system.
⭐⭐⭐⭐⭐ 4.9/5, 667 reviews
Key Features of RentPost’s Property Maintenance Software
Online Maintenance Request Submission
Tenants submit maintenance requests directly through their RentPost portal, including messages and supporting details. Requests are logged instantly, giving property managers a complete and time-stamped record of every issue reported across their entire portfolio without relying on phone calls or emails.
users Invite everyone to participate
Tenants
Invite your tenants and give them their own portal with access to all of their rental details, payment history and more. Tenants can:
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Pay rent online with credit card or bank account. - Submit and communicate on maintenance requests.
- Send messages to management.
Applicants
Invite rental applicants to complete lease applications online through a fully customizable lease application.
- Get credit and background check screening reports.
- Allow applicants to add all their information, other signers and occupants.
- Convert applicants into active tenants while maintaining all their information.
Owners
Keep your owners informed with their own access to their properties and financial details. Owners can:
- See and download generated owner's statements.
- View their properties, tenants and payment history.
- Get reports on revenue and expenses, management fees and distributions.
- Communicate with management through messaging.
Managers
Invite other colleagues to help manage your properties. Everyone has the latest information - no more yelling down the hall to Suzy.
- Collaborate together on tenant
- Assign tasks and todos for each other.
- Get details into actions taken by other colleagues.
- Access to all other management features.
Maintenance Personnel
Invite your maintenance staff to help manage all aspects of your maintenance operations. Maintenance can:
- Limited access to collaborate and manage work orders.
- Ability to see basic property and tenant information to communicate with tenants on maintenance requests.
- Assign work orders, attach photos, documents, associate expenses and more.
Vendors
Have outside vendors? You can assign specific work orders to them directly. Vendors can:
- View all the details of a work order, including attached photos.
- Add comments and details regarding the issue.
- Update the status within your customized workflow.
Ease of use is not a feature,
it’s the base layer
It's easy to take for granted an application that's intuitive. At RentPost, simplicity and ease of use are our guiding principals. All features and functionality start here first.
Hear what our customers have to say
Since 2009, thousands of property managers have trusted RentPost to simplify their work.
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“Everything we want from a receivables management standpoint is perfect!”
Charles Michaux / Cedar Creek Mobile Home Park -
“I can manage pre-leases while new housing options are still in the development stage.”
Chase Lawrence / CollegeTown Properties -
“Thanks - you guys are amazingly responsive... that is worth it's weight in gold.”
CJ Williams / RedDoor Property Group, LLC -
“RentPost combined the transparency my tenants and I need with a well-organized interface.”
David Black / Onyx Property Management -
“After migrating to RentPost, the hours we spent collecting rent took a nosedive.”
Jim Flannery / Four Athens -
“The software is so user friendly and easy to use, I love it!”
Kelly Garber / GJC Real Estate Group -
“I feel so much more in control now. I wish I had found rentpost sooner.”
Lisa McWorther / Landcome Rentals -
“You guys rock!”
Matthew Tortoriello / Yellow Brick Property -
“Wow am I glad I found you guys, love the way everything works!”
Thomas Grady / South Hampton Properties
Work Order Assignment and Tracking
Property managers can assign work orders to internal maintenance staff or external vendors directly within RentPost. Each work order moves through a trackable workflow with clear status updates, so nothing gets overlooked and managers always know the current state of every open request.
Centralised Communication Between Tenants and Vendors
RentPost keeps all maintenance-related communication in one place. Tenants, managers, and vendors can exchange messages tied directly to the relevant work order, eliminating scattered email chains and ensuring that everyone involved has access to the same information throughout the repair process.
Maintenance Expense Tracking
Managers can log costs associated with each work order, creating a clear record of repair expenses by unit, property, or vendor. This data feeds directly into RentPost’s accounting system, making it easy to track maintenance spend, reconcile invoices, and report costs accurately to property owners. You can even attach invoices and receipt documents directly to the expense.
Photos and Documents
With maintenance requests, tenants and managers can add photos directly to the work order. In addition, each work order has its own associated document storage. This is useful for any supporting documents you may have related to a repair.
Document Storage
Tightly integrated into virtually all aspects of your workflows, documents serve to complement your processes and live next to everything that's relevant - no more fishing around for docs.
Store all of your relevant documents, with virtually any entity, for fast accessibility and lookup.
Share documents with tenants and owners, so they can view them within their account.
View documents directly in the app, no download required. Only download if you need.
Rename them, regroup them, trash them, and even restore from the trash. Documents are integral - we thought they should be extremely easy to access and organize.
Get up and running in no time
We offer free onboarding and training support for all new accounts, regardless of how many units you're managing. We'll help you import your existing data as well.
support When you need help we're here for you
Unlimited support is included with every Pro subscription - as it should be.
Live Chat Support
Chat with RentPost agents in real time using our live chat feature.
Phone Support
Sometimes chat isn't cutting it. That's okay, we're available by phone as well.
Help Center
Access getting started and how-to guides, frequently asked questions, videos, and much more.
Data Import
Forget the data-entry hassle with getting started. Use our import template to import all your units, tenants, and leases.
Training
While RentPost is very user-friendly and you can probably figure out 95% of things, we offer free training sessions for the rest.
Task Management and Scheduled Maintenance
Beyond reactive repairs, RentPost supports scheduled and recurring maintenance tasks. Managers can create task lists, assign responsibilities to team members, and set reminders to ensure routine inspections, seasonal maintenance, and vendor appointments are completed on time across all managed properties.
Customizable Workflows and Work Order Statuses
RentPost allows property managers to configure maintenance workflows to match their specific business processes. Work order statuses can be customised so the system reflects how your team actually operates, giving managers meaningful visibility into where each request stands at any point in the process.
Frequently Asked Questions
What does property management maintenance software do?
Property management maintenance software centralises the full maintenance process from tenant request submission through work order completion. It allows managers to assign tasks, track progress, communicate with vendors, log expenses, and maintain a complete repair history for every unit and property, all from one platform.
How does property management maintenance software streamline maintenance request management?
It replaces phone calls, emails, and paper logs with a single digital system. Tenants submit requests online, managers receive them instantly, and work orders move through a defined workflow with status tracking. Everyone involved stays informed through automated notifications, reducing delays and the manual follow-up required in unorganised systems.
Can tenants submit maintenance requests online with photos and supporting documents?
Yes. Tenants submit maintenance requests through their RentPost portal and can include messages and supporting details with each submission. This gives property managers the context they need to assess urgency and assign the right vendor or staff member without making additional calls to gather basic information about the issue.
How can property managers assign work orders to vendors and maintenance teams?
Within RentPost, managers can assign work orders directly to vendors or internal maintenance staff from the work order management interface. Vendor profiles are stored in the contact management system, making assignment straightforward. All parties can communicate and track updates through the platform rather than through separate channels.
Does the software provide a centralised communication system for tenants, vendors, and property managers?
Yes. RentPost keeps all maintenance communication tied to the relevant work order. Tenants, managers, and vendors exchange messages within the platform, creating a complete and searchable communication record for every request. This prevents important details from being lost across multiple email threads or phone conversations.
Can I customise maintenance workflows and work order statuses to match my business processes?
Yes. RentPost offers flexibility to configure work order workflows and statuses to reflect how your team manages maintenance. This means the system adapts to your existing processes rather than requiring your team to change how they work to fit a rigid default structure.
How does property management maintenance software help track maintenance expenses and repair costs?
RentPost allows managers to log costs against each work order as repairs are completed. These expenses are connected to the accounting system, giving managers accurate cost data by unit, property, or vendor. This makes it easy to track total maintenance spend, prepare owner statements, and identify properties with disproportionately high repair costs over time.