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Trust Accounting For Property Management: 2024 Guidebook

975 views March 6, 2024 Karina Jugo 4

Being a property manager means that you handle quite a number of your clients’ money. Monthly rent, down payments, bill finances, and security deposits are all yours to maintain and keep track of. While opening separate bank accounts for each property may seem like an easy idea, balancing just one banking account can be a hassle.

So why attempt to keep 20 or 200 of them balanced singularly? That’s where trust accounting comes in.

What Exactly is Trust Accounting For Property Management?

Trust accounting in property management refers to the process of managing and recording financial transactions related to rental properties on behalf of property owners or landlords. It involves the proper handling and documentation of funds received from tenants, such as rent payments, security deposits, and other fees.

Trust accounting basically means having separate accounts for each property in one single banking account. Think of a trust account like a room full of safety deposit boxes. While your banking account holds all of the accounts, or ‘safety deposit boxes’, it allows you to go through and maintain them all individually. No need to worry about funds commingling with that of other property owners or even with your own operating capital and expenses.

trust accounting property management

Why Use Trust Accounting in Property Management?

Aside from keeping your accounts from commingling, using a trust account allows you to keep diligent track of each property in the instance your company is audited. This also gives you far better and accurate account transactions if you need to pinpoint a specific piece of information.

Let’s look into the key purposes of trust accounting in property management.

1. Safeguarding Client Funds

Property managers often handle rental income, security deposits, maintenance funds, and other financial assets that belong to property owners or tenants.

Trust accounting ensures that these funds are kept separate from the property manager’s personal or business accounts, reducing the risk of misappropriation.

2. Legal and Regulatory Compliance

There are specific regulations and laws in place to protect clients’ funds in property management. For starters, Article 8 of the National Association of Realtors (NAR) Code of Ethics requires property managers to maintain trust accounts for their clients.

According to industry standards and regulations, property managers should also deposit any funds collected on behalf of their clients into the designated trust account in a timely manner, generally within 3-5 business days upon receipt.

Software like RentPost™, can help property managers meet these deposit requirements with online rental payments, like RentPost™’s Payshift payments. 

property trust accounting

By rapidly depositing monies meant for their clients into properly tracked trust accounts, property managers demonstrate accountability, transparency, and protection of their client’s assets per fiduciary duty. 

3. Transparency and Accountability

Trust accounting provides a clear and transparent financial trail, allowing property owners to verify the handling of their funds. It helps build trust between property managers and clients by demonstrating a commitment to financial integrity and accountability.

rentpost trust accounts feature

4. Accurate Record Keeping

Property managers deal with numerous financial transactions, including rent collection, bill payments, and maintenance expenses. Trust accounting ensures accurate and detailed records of these transactions, making it easier to track income and expenses, generate reports, and reconcile accounts.

rent collection tool

5. Auditing and Dispute Resolution

Trust accounting systems facilitate audits and help resolve any financial disputes that may arise between property managers, property owners, or tenants. With well-maintained financial records, it becomes easier to identify discrepancies, reconcile accounts, and resolve any discrepancies or misunderstandings.

Overall, trust accounting plays a crucial role in maintaining the financial health and reputation of property management companies by ensuring responsible management of client funds, compliance with regulations, and fostering transparency and trust with property owners and tenants.

trust accounting owner's statement

Challenges in Trust Accounting for Property Management

Trust accounting represents a central pillar of the property management business, yet conducting precise, ethical tracking of multiple owner proceeds requiring fast turnarounds exposes firms to heightened liability. 

Some of the main challenges of trust accounting in property management include:

  1. Consolidating funds: Commingling of owner income with operation capital.
    How to overcome: Have separate, designated trust accounts for each owner.
  2. Lack of organization: Untimely deposits, poor record keeping of statements.
    How to overcome: Develop clear processes, make deposits quickly, reconcile often.
  3. Misuse of funds: Using trust money for illegal or invalid purposes.
    How to overcome: Conduct external reviews, follow all fiduciary duties.
  4. Inaccurate accounting: Disbursing wrong amounts to owners, unclear statements.
    How to overcome: Perform meticulous monthly reconciliations independently.
  5. Regulatory compliance: Keeping up with changing accounting laws and rules.
    How to overcome: Seek ongoing education, join industry associations to stay current.

In an environment demanding impeccable attention to detail regarding other people’s money, property management firms must implement bulletproof systems and oversight to maintain place as an industry bedrock for client trust.

Generating Owner’s Statements from Trust Accounts

Owner’s statements are a rather big part of the accounting side of property management. Each property owner should receive a statement every month giving them a detailed account of their property’s financial standings. These statements include rent and/or utilities paid in by the tenants, service or maintenance payouts, management service fees, and how much actual money is left in their accounts for the property.

Generating an owner’s statement from a trust account in property management involves summarizing the financial transactions and providing an overview of income and expenses related to the property owner’s investments. However, keeping track of all of these transactions can take up a decent amount of time and requires far more organization than just receipts and statements in a shoe box.

The RentPost™ software includes features for generating owner’s statements when linked to trust accounts. This can streamline the process and automate calculations based on the data entered into the system, ensuring accuracy, efficiency, and professional presentation.

rent roll trust accounting

Trust Accounts and Rent Rolls

A rent roll is a document that provides a comprehensive summary of rental income generated by a property. It typically includes details about each individual unit or tenant within a property, as well as the lease terms, rental rates, and other pertinent information.

Why rent rolls are important

The rent roll serves as a crucial tool for property owners, real estate investors, and property managers when it comes to income analysis, property valuation, and portfolio management. By analyzing the rent roll, they can determine the following:

  • total rental income
  • vacancy rates
  • lease expirations
  • rental growth 

Potential buyers and lenders often rely on rent rolls to assess the income-generating potential of properties. Below are the key reasons why property managers should maintain rent rolls:

  • Have a consolidated view of occupancy rates, projected collections, tenant rosters and lease terms in a single report
  • Assess demand when performing market value or income property analysis
  • Better tenant tracking and cash flow visibility for proactive management
  • Budgeting and staffing requirements planning
  • Accounting and maintenance operations

Individual property trust accounts provide accurate rent rolls at any given time. While a rent roll and a trust account are two distinct components of property management serving different purposes, it is clear how one works for the benefit of the other to simplify the entire rent or property management process.

How RentPost™ helps you in trust accounting for property management

Here are key ways our RentPost™ property management software aids with trust accounting:

1: Automated recording of tenant charges and payments per owner or property

By seamlessly syncing tenant ledgers, payment receipts and  profit & loss reports within consolidated, cloud-based software platforms, manual allocation confusion is eliminated. Robust rent collection automation also provides the necessary checks and balances to support growth without jeopardizing fiduciary obligations.

tenant statement

2: Separate accounting for security deposits versus rental income

Properly segregating security deposits into distinct trust accounts shields rental proceeds from improper use before disbursement, while still earning interest if required by state laws. This separation also enables easy deposit refund processing at lease end based on documented move-in versus move-out unit condition reports.

3: Integrated bank account reconciliation and reporting

By syncing external bank data feeds with internal tenant and property financial records, RentPost™ can automatically reconcile balances, alert to discrepancies, and generate more timely oversight reporting. This automation provides quicker visibility into cash flows and trustee performance across managed assets using a unified dashboard.

integrated banking rental software

4: Automatic rent collection reminders and late fee assignment

Automating reminders for upcoming rental payments and tracking overdue accounts for established late penalties reduces administrative tasks while applying policies consistently. This way, staff save time and minimize confusion by letting the technology handle much of the rent collection follow-up process.

5: Electronic monthly statements detailing all transactions

Digitizing monthly statements allows property management firms to efficiently compile volumes of granular transaction data into user-friendly owner reports showing balances, activities and trailing reconciliations. This streamlines communications while enhancing transparency around how proceeds are handled on owners’ behalf.

6: Improved auditing and compliance oversight on multiple levels

Robust property management systems allow customized access permissions so owners can audit transactions or compliance metrics on demand while controlling sensitive data, with detailed activity logging for external examinations. This empowers broader governance through increased visibility despite rapid firm expansion.

7: Real-time unit/tenant statistics

By compiling dynamic occupancy rates, turnover metrics, delinquency ratios, and tenant demographic data across properties into consolidated analytics, owners and managers can pinpoint opportunities for operational improvements or portfolio strategy changes. This provides key performance visibility enabling fact-based decision-making for assets under management.

8: Increased transparency through digitized paper trails

By centralizing the documentation of leases, invoices, statements and inspection photos within a secure and accessible platform, owners gain on-demand visibility. This round-the-clock accountability builds owner trust and confidence despite geographical distance.


  • Karina Jugo

    Karina Jugo is a content administrator at RentPost who works directly with real estate and property management experts to create resources and guides for property managers. She has more than 15 years of experience in content research and writing for various industries.

  • Jacob Thomason

    Jacob Thomason is the CEO and co-founder of RentPost, software platform providing property managers, landlord or owners with the tools necessary for property management. Jacob is a software entrepreneur with with a vast array of expertise ranging from business concept design to software architecture and development. He is running RentPost for more than 14 years and helping property managers and property owners.

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