Rental Repair Management

Owning and managing your own property can be a highly rewarding feat to accomplish in your lifetime. However, this feat is not a task for the feint hearted to attempt. Maintaining your properties can often be time consuming, overwhelming, and even costly if the proper precautions aren’t taken within a timely manner. Whether your property is used for residential or commercial purposes, the routine maintenance regimen is about the same for both avenues.

The choices you make in regard to the property maintenance services you provide for your properties immensely affects the impression you make on potential customers or residents. Making sure everything pertaining to the operation or upkeep of your properties is efficient and operational should be a top priority. You should have several top notch maintenance services on speed dial that encompass all of your property needs. When I say top notch maintenance services, I mean that! You need to look for companies that have a proven track record on providing superior services. There are plenty of reputable reviewing sites to help you find the best service providers in your area.

Once you have found a reputable site to find qualified service providers, it’s time to compile a list of services that you may need to handle your maintenance needs. These services can include but aren’t limited to: Plumbing, Carpet Cleaning/Installations, Electrical, Air Conditioning, Pest control, Network/Cable, Insurance, Landscaping, and Hospitality.

As you can see, property maintenance services cover a wide array of property needs. All of these needs are equally yoked in terms of the need to be taken care of in a timely manner and with the highest standards of customer satisfaction.

Your Residential Management Needs
As I stated earlier, the needs of both residential and commercial properties will often overlap, however, there are a few maintenance needs that tend to swing one way or another, or at least will lean more heavily toward a particular sector. For residential properties, there is a greater emphasis on keeping up appearances. I personally live in an apartment complex and the ground-keepers or landscapers have an almost constant presence on the premises. The grass and hedges are always cut, and fresh flowers are regularly planted throughout the year. Another prevalent service I see is carpet cleaners or the installation of new carpets. Children and pets are often detrimental for carpets and unfortunately when those tenants move out those carpets have to be cleaned or replaced. Speaking of children and also the elderly, these demographics often live in apartments (22% and 8% respectively, source: NMHC) and are sensitive to the changing weather throughout the year. This means that air conditioning repairs or replacements will be a constant worry for residential property owners especially during the summer, particularly in southern regions, and during the winter, particularly in northern regions. Tenants living in residential properties expect to have access to quality networking and cable options. Most apartment complex landlords do not allow satellite dishes to be placed on their units so network cables will often be run into the complex by local internet service and cable providers. While it is the service providers’ responsibility to repair any damage or faultiness in cables, it is up to the landlord to place the service call. If a tenant calls a service provider due to faulty internet or cable, and the problem is outside of their home and resides underground, the landlord has to provide explicit permission for the service provider to dig up older cables. Unfortunately this comes at a cost to the landlord, and in my personal experience, landlords may be slow to authorize the digging up of cables, especially if outages aren’t widespread. There is a balance that needs to be struck because usually tenants in rental properties have fewer options for cable or internet, especially in smaller cities.

Your Commercial Management Needs
For commercial properties the needs will vary greatly depending on what the property will be used for. Restaurants for example may focus on cleanliness as a top priority. When opening a restaurant you need to make sure the pest controller is on speed dial. Your pest control service needs to be thorough the first time they answer a call and also be discreet. The last thing you want your patrons to see is a pest control personal spraying pesticides near your food or during your hours of operation. Your control of a pest situation should be inconspicuous to those not involved in the process. Temperature control is also a vital concern for those properties that may be involved in the food industry. Ensuring industrial freezers and backup power is available could make or break a business owner. Making sure those appliances that require lots of energy don’t fail will depend on the electrician you hire to make sure your local energy grid isn’t overloaded. You may be thinking, “I only own the property, how my tenant runs their business is their concern” while for the most part that may be true, but the electrical and maintenance choices may be up to you and how you respond could determine what kind of landlord you are depicted as to future tenants. With the rise of the internet reviewing sites, now even property owners have to be on their best behavior, but that should be a given regardless. Many businesses that are operated in properties owned by you may require high speed internet cables to be laid. Granted it also is not your responsibility to provide that for your tenants, however requesting to have high speed internet cables to be laid on your properties may be in your best interest and a worthwhile investment. With that said, a working relationship with local internet service providers would be a great connection to have and invest in.

Ensuring that your properties’, residential or commercial, maintenance needs are met is a paramount and monumental task. Short changing your maintenance needs just isn’t an option, especially if you are considering your return on investment. With so much on the line, managing your property maintenance can become overwhelming, and finding reputable contractors to fulfill your needs can be a more daunting task. Thankfully property management software and property management agencies are here to help if you need them. Your real-estate goals are what you make them, so go on, don’t be shy! Put your best foot forward and conquer the real-estate market!